Know your customer policies, have become increasingly important in the
world lately,
especially among banks and other financial institutions, to prevent
identity theft, money laundering, financial fraud and terrorist
activity.
LifecoinFEX has zero tolerance for fraud, and take all possible
measures to prevent it.
Any fraudulent activity will be documented and all accounts related to
it will be immediately closed. All funds from these accounts will be
confiscated.
Prevention:
LifecoinFEX aims to ensure the integrity of sensitive data it gets,
such as your account information and the transactions you perform,
using a variety of security measures and fraud controls. Securing your
electronic transactions requires us to be provided with some of your
data, including your preferred deposit method.
When you deposit funds we will need the following documents:
- Proof of Identity (choose between Driver`s License, a Passport, or a
government issued ID).
- Proof of Residence issued within the past 3 months. We accept ONLY:
electricity/water/gas/internet bills, bank statement, government
issued documents, credit card statement (only a statement of the card
with which the deposit was made), rent agreement, tax bill.
***Please note that each document from the required above must have
it’s all 4 corners visible. We accept only original PDF files and
photos.
-Proof of Credit Card ownership- Photos of the Credit/Debit card used
to deposit. The first 6 and last 4 digits should visible, expiration
date, name and signature. The rest of the digits and CVV code should
be covered for your own security.
***Please note that each document from the required above must have
it’s all 4 corners visible. We accept only original PDF files and
photos
If you have any questions, do not hesitate to contact us:
[email protected]
When should I provide these documents?
We appreciate that you take the time to provide us with all the
necessary documents as soon as you can, in order to avoid any delay in
the processing of your transactions. We need the receipt of all
necessary documents before making cash transactions.
In certain circumstances, we may need to request these documents
before allowing other activities in your account, such as deposits or
trades.
Please note that if we do not receive the necessary documents on file,
your outstanding withdrawals will be canceled and credited to your
trading account. We will inform you about this case through our
system.
How can I send you these documents?
The documents can be uploaded directly into the trading account (click
on “Documents” and then choose the type of the document) or send them
to [email protected]
How can I know that my documents are safe with you?
LifecoinFEX regards documentation of the highest priority, and treats
all documents it receives with the utmost respect and confidentiality.
All the files we recieve are fully protected using the highest
possible level of encryption at every stage of the review process.
Thank you in advance for your cooperation.
LifecoinFEX LTD is owned by HY Marketing, St. Vincent and the
Grenadines, Kingstown, VC0100, P.O. Box 1574. Our main office is in
London, The Leadenhall Building, 122 Leadenhall St, EC3V 4AB.
The Financial Products offered by the company include Contracts for
Difference (‘CFDs’) and other complex financial products. Trading
CFDs carries a high level of risk since leverage can work both to
your advantage and disadvantage. As a result, CFDs may not be
suitable for all investors because it is possible to lose all of
your invested capital. You should never invest money that you cannot
afford to lose. Before trading in the complex financial products
offered please ensure to understand the risks involved.