Deposit & Withdrawal Policy
Trading in any investment opportunity that may generate profit
requires customers to deposit money on their online account.
Profits may be withdrawn from the online account.
Deposits
Deposit to LifecoinFEX should be made from a source (e.g. bank
account, payment system, credit/debit card).Client should
provide card/bank account ownership confirmation to avoid
payments from 3rd parties.For example, if client wants to
deposit using card, the card scan copy or card photo should be
provided (read more about verification and AML policy). If
client doesn’t comply with this policy, deposit can be
rejected.Please note that client’s account LifecoinFEX can be
deposited with the amount different from what was sent because
of the commission. The Company does not charge any commission it
can be charged by payment system or bank. Please, find out more
about commission on the deposit/withdraw page.
Withdrawals
According to generally acceptable AML rules and regulations,
client should withdraw funds only through the same bank account
or credit/debit card or payment system account that was used to
deposit the funds and the same currency. In addition, when you
deposit or withdraw money for trading purposes, you should be
aware that additional fees and restrictions may apply. Without
derogating of the foregoing, LifecoinFEX may execute withdrawals
to a different facility than the one used for the deposit,
subject to Anti Money-Laundering regulations. Additional
information and documents may be required to present from client
during withdrawing process.
Withdrawing process
To withdraw your funds you should follow several steps and rules
below:
1. Log in to your personal account.
2. Open Internal transfer tab and withdraw your funds from
trading account to the MoneyBox.
3. After processing of internal transfer is done, you can apply
for the withdraw from the MoneyBox to payment system, bank or
card.
4. Open withdraw funds tab and fill out the fields.If the
additional documents is required, we contact you within one
working day.
When there are two or more active details, the withdrawal is
carried out on any of the selected details in proportion to
deposits. Withdrawing funds to bank accounts are possible only
after depositing money through a bank.The Company does not
charge any commission. Commission based on the beneficiary’s
bank.Withdrawing process will be completed within 5 business
days from the moment of accepting withdrawing request by the
Company from the Client.Attention! LifecoinFEX, in accordance
with international laws on combating terrorist financing and
money laundering, does not accept payments from third parties
and payments to third parties are not carried out. LifecoinFEX
is not liable in case of 3rd parties delays, who are not related
to the company.Bank transfer takes 3-5 banking days under normal
conditions.The LifecoinFEX company processes withdrawals to the
Visa, Mastercard, China Union Pay Cards within 1-2 business
days. But please note that under normal conditions payments go
up to 6 banking days from the moment of accepting withdrawing
request by the Company from the Client.